Privacy Policy

1. Introduction

This Privacy Policy explains how Lessons From My Life Force (“we”, “us”, “our”) collects, uses, stores, and protects your personal data in accordance with the UK GDPR and Data Protection Act 2018.

2. Data Controller

Lessons From My Life Force is the data controller responsible for your personal data.

Contact Details:

3. Personal Data We Collect

We may collect and process the following data:

  • Identity Data (name)
  • Contact Data (email address, phone number)
  • Health & Sensitive Data (information relating to pregnancy, birth, and postpartum support where voluntarily provided)
  • Payment Data (billing details processed via Stripe or BACS; we do not store full payment card details)
  • Technical Data (IP address, browser type)
  • Usage Data (how you use our website/services)
  • Marketing Preferences
  • Images and Media (photographs taken as part of photography services)

4. How We Collect Data

We collect data through:

  • Direct interactions (forms, emails, consultations)
  • Automated technologies (cookies, analytics)
  • Third parties (Stripe for payments, Kit and Titan for email services, PicTime for photography)

We collect data through:

  • Direct interactions (forms, emails)
  • Automated technologies (cookies, analytics)
  • Third parties (payment providers, analytics services)

5. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

6. How We Use Your Data

We use your data to:

  • Provide pregnancy, birth, and postpartum support services
  • Deliver silent counselling services
  • Provide photography services and deliver images
  • Process transactions via Stripe or BACS
  • Communicate with you regarding services and bookings
  • Improve our services and website
  • Send marketing communications (where consent is given)

7. Data Sharing

We may share your data with:

  • Payment processors (Stripe)
  • Email service providers (Kit, Titan)
  • Legal authorities (if required)

We ensure all third parties respect the security of your personal data.

We may share your data with:

  • Service providers (IT, payment processors)
  • Legal authorities (if required)

We ensure all third parties respect the security of your personal data.

8. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place.

9. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it for.

10. Your GDPR Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

Special note on sensitive data: Where we process health-related information, we do so only with your explicit consent, and you may withdraw this at any time.

To exercise your rights, contact us at rohana@lessonsfrommylifeforce.com.

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise your rights, contact us at rohana@lessonsfrommylifeforce.com.

11. Data Security

We implement appropriate technical and organisational measures to protect your data.

12. Cookies

We use cookies and similar technologies to enhance your experience on our website and analyse usage. This may include analytics tools (such as Google Analytics, if implemented).

You can control cookies through your browser settings and opt out where applicable.

13. Marketing Communications

We may send you newsletters and updates via email using Kit. You will only receive marketing communications if you have opted in, and you can unsubscribe at any time using the link in our emails.

14. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

15. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

GDPR Compliance Statement

Lessons From My Life Force is committed to complying with the UK General Data Protection Regulation (UK GDPR).

Our Commitments

We:

  • Process personal data lawfully, fairly, and transparently
  • Collect data only for specified, explicit purposes
  • Limit data collection to what is necessary
  • Ensure data accuracy
  • Retain data only as long as necessary
  • Protect data with appropriate security measures

Data Protection Principles

We adhere to the following principles:

  1. Lawfulness, fairness, and transparency
  2. Purpose limitation
  3. Data minimisation
  4. Accuracy
  5. Storage limitation
  6. Integrity and confidentiality

Data Breach Procedures

In the event of a data breach, we will:

  • Notify the ICO within 72 hours where required
  • Inform affected individuals if there is a high risk

Third-Party Processors

We ensure all processors comply with GDPR and have appropriate agreements in place.